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We’d love to hear from you! Especially if it’s a compliment. But we’ll gladly respond to questions, concerns or feedback as well. 

Please do not send sensitive information through email or our online form, as these modes of communication are not entirely secure.

Has your card been lost or stolen?

Note that you can “turn off” your card using card management

To report a lost or stolen card during business hours, please use the following contact information:

  • UMB (Green Credit Card) - 1-800-821-5184
  • Silver Credit Card - 1-800-883-0131; 1-727-570-4881 if outside of the U.S.
  • Debit Cards – 1-800-264-4274 

To report a lost or stolen card after business hours, please do so through online banking.

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