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DON'T GET CAUGHT IN A SCAM - Best practice is to NOT RESPOND OR HANG UP

DO NOT confirm or provide information to any texts or calls that request personal information such as any username and/or password, debit or credit card number or other financial information, social security number, picture of your license, etc. 

These are usually SCAMS

If it is a buiness that you normally deal with, hang up and call them back from a number that is provided on your statements to insure you a speaking with the business directly and not a scammer.